Attention: All Valued Staff Members

As we work through this very challenging time for both personal and professional lives, it is our goal as an organization to support you in whatever way we can, by answering questions about employment or connecting you with resources.

Below are some of the Frequently Asked Questions:

1. What if I need a Leave of Absence from Work?

If you need to go on a Leave of Absence from work due to being infected, self isolating or caring for a family member, we will support you by issuing you a Record of Employment to Service Canada for your application for Employment Insurance (EI) benefits. We will hold your line until the pandemic is over, so there is no risk for you of losing your job.

If you are on group benefits with the company, you will be able to remain on the plan, if you need to take a leave from work. We will work with you in regards to your premium payments, and make things as seamless as possible.

2. What if I get sick?

We will provide you with a Medical Leave of Absence and provide you with a Record of Employment to Service Canada for your application for EI benefits.

Once you are recovered and your isolation period is over, and you show no symptoms, you will be able to return to work.

3. What If I suspect that I am Infected with COVID-19

If you suspect that you are infected, please call the following number, which is available to designated Health Care Workers:1-833-707-2792

4. Do you provide Personal Protection Equipment?

We work closely with the homes to ensure there is adequate protection equipment for all staff. We are also working closely with the Health Authorities to ensure that we have a steady supply available, as your safety is paramount to us.

5. How do I know if I am using the right PPE?

Education is provided to all staff regarding up to date PPE practices for COVID-19

If you have any other questions or concerns, please do not hesitate to contact your Manager, Operations Manager or contact us as follows: