Why Pro Vita?
Full Scope of Service
Pro Vita operates as part of ‘The Forster Group of Companies’ in order to provide a full scope of services to our clients. Other services provided include Support Services, Head Office Support and Community Health Care Services.
WestCana Services Inc. provides the vital Support Services functions to Homes all across the lower mainland. Through the management of Dietary, Housekeeping, Laundry and Maintenance Services at the Homes, our staff provide integrated services to the residents that call our locations home. With almost 20 years’ experience in Western Canada, WestCana has the depth, breadth and expertise to deliver whatever service our clients require.
Dietary positions include Head Chefs, Chefs and Dietary Aides who are responsible for the preparation and serving of all meals. Housekeeping, Laundry and Maintenance Services provide all of the cleaning and maintenance in the facility. We recognize that when families consider moving their loved ones into a new home, they are not just looking for an establishment that is going to provide medical services, but one that will do so in a comfortable and safe environment.
Care At Home Services has two separate but overlapping branches which provide:
- Support to our Pro Vita facilities through a 24/7 Call Center to manage and replace shifts. The Call Center frees up the site leadership so they can spend more time with the staff and tenants. The time typically spent on scheduling is now spent supporting the staff, spending one-on-one time with tenants, assisting with assessments and working on Continuous Quality Improvement measures.
- Community Care which allows elders to stay at home longer, as well as provide care to those that may need temporary assistance. There is no specific type of client that our Community Care team offers service to, as our professional and highly trained staff are prepared for any type of services required. Where we do not already have a ‘perfect fit’ for a client request, our Human Resources team will recruit to a client’s specific needs. Being able to provide flexibility in our service offerings guarantees that all persons within the community are provided the care that they need, when they need it; regardless of the depth of their temporary personal challenges.
Pro Administration Services manages the Administrative functions for the group and diligently works to ensure that staff and management are supported at all times. Pro Administration provides flawless service and dedicated staff to allow Operations to focus on each individual facility and the staff and tenants within. Pro Administration manages the ‘behind the scenes’ tasks, such as:
- Accounting Services
- Human Resources/Benefits Administration
- Office Management
- Payroll Management
- WCB Claims Management and a safe and effective Return to Work Program